Refund policy

Return & Refund Policy

At Mummakart, we want you to be happy with your purchase. If you receive a product that is damaged, defective, incorrect, or has an issue, please contact us within 7 days of delivery.

Eligibility for Return

To be eligible for a return or replacement:

  • You must request within 7 days of delivery.
  • The product should be unused and in its original condition, wherever applicable.
  • The product should be returned with its original packaging and accessories, if applicable.
  • For damaged or incorrect products, please contact us with clear photographs or videos of the product and packaging.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, Mummakart will provide a replacement or refund, subject to verification.

Please contact us as soon as possible after delivery so that we can resolve the issue.

Refunds

Once your return or refund request is approved, the eligible refund will be processed through UPI.

Refund processing time may vary depending on the verification and processing of the request.

Non-Returnable Products

Certain products may not be eligible for return due to hygiene, safety, or product-specific reasons. Any applicable restrictions will be mentioned on the respective product page.

How to Request a Return

To request a return, replacement, or refund, please contact our customer support team with your order details and relevant photographs/videos.

Email: Sohamkidz@gmail.com
Phone / WhatsApp: +91-7982656021

Mummakart reserves the right to verify the condition of the product before approving a return, replacement, or refund.